Your data, in plain words.

Axo is made by Parcel Digital LLC, a Nevada limited liability company, at 5725 S Valley View Blvd Ste 5 PMB 879632, Las Vegas, Nevada 89118-3122, United States. This policy covers the Axo app for iPhone, this website at getaxo.app, and the server behind both. “We” and “us” mean Parcel Digital LLC. For the data this policy describes, we are the data controller.

If an organization gave you Axo through its own subscription, that organization decides why your data is processed and we process it for them under our Data Processing Agreement. Ask the organization about its own privacy notice.

Your account

If you save your progress, you sign in with your email address, with Apple, or with Google. With email, we keep the address. With Apple, we get the identifier Apple gives us for you, your name the first time you sign in, and your email or the private relay address Apple makes for you if you chose Hide My Email; we also keep a token from Apple so we can revoke our access to your Apple account when you delete yours. With Google, we get your name, your email address and your Google account identifier. We use these to sign you in, to keep your progress on one account, and to send the emails below.

Your profile

Your first and last name if you give them, a username and a number if you pick one, the choices that make up your avatar (the face is drawn from fifteen small numbers, never a photo), why you are learning and how much you already know, your daily goal, whether sounds are on, your notification switches and reminder time, and the day you last learned.

Your progress

With an account, the app keeps a copy of your learning on our server so it is safe and follows you to a new phone: your Paths and their lessons, the Bites, checks and capstones you finished and your scores, your Keep Sharp cards and how well each fact is known, your XP, level, streak and badges, your tally of Bites and Paths and minutes, which days you learned, today’s and this week’s XP for the friends board, and the words you held for your Burrow. Without an account, all of this stays on your phone.

What you ask Axo to teach

The topic you type, your answers to Axo’s questions about it, a typed answer when Axo grades one, the question you tapped “Help me learn this” on, and any material you add: pasted text, a file (PDF, ePub, text or Markdown), a link to a web page, photos of pages, or the name of a book. Axo uses these to build your Paths, to grade you, and to suggest what to learn next.

Friends and learning together

If you use friends, we keep your friend requests and who accepted them, the nudges and kudos you send and receive and the day you sent them, the Paths you invited friends to and joined, and the lesson content shared between the copies of a Path you learn together. While you are inside a Path you share with friends, your phone tells theirs where you are on it; that live position is stored nowhere and is gone the moment you leave.

Notifications

Daily reminders and streak alerts are scheduled by your phone itself and never pass through our server. If you allow notifications while signed in, your phone’s push token, its platform and its model name are kept on your account so a friend’s nudge, kudos, request, yes, invite, join or finish can reach you; the token leaves your account when you sign out. We keep a short log of which of those notes were sent, so each is sent once.

Purchases

If you buy Plus or Pro, Apple takes the payment. Apple tells RevenueCat, the service that tracks subscriptions for us, what you bought and when it renews. RevenueCat knows you by your account’s ID, a random code, not by your name or email. If you buy as a guest, it uses a random ID until you sign in. We never see your card or your Apple ID password.

The Stream

The Stream turns the Bites you have learned into short spoken clips. The text of those lessons goes to our server to write and voice the clips. Clips are cached by their content and shared with everyone whose lessons contain the same words. Your plan’s daily count of fresh clips is kept on your phone.

Emails

We send your sign-in codes, one welcome email after you first save your progress, and an evening reminder when a streak of two days or more is about to break and your phone is not already set to alert you. The welcome and reminder emails use your first name and the name of your Path or your next Bite. Every email has our address to reply to; to stop the reminders, turn off the streak alert in the app or email us.

This website

This site has no analytics, ads or tracking tools, and sets no cookies for visitors. It remembers in your own browser whether you turned sounds off, and nothing more. One cookie exists on a private page only our team can open. If you join the waitlist, we keep your email address, the topic you typed (if any), the page you signed up on, the time, your browser’s name and version, and, if a friend’s link brought you, the code on that link. We give you a link of your own with a short code made from your email, and we count the people who join through it. To keep bots out without asking you to do anything, our server checks that the address’s domain can receive mail, drops a sign-up that a script filled in, keeps one record per address, and remembers the network address of recent sign-ups for ten minutes to stop a flood. We use all of this only to run the waitlist and to tell you about Axo.

Technical logs

Our hosting provider keeps short technical logs of each request to our server: the time, the address it came from, the page or route, and any error. Our own log lines note when a request came in and what failed; a few also note a book Axo researched or why a topic was turned down. We use logs to keep Axo running and to find problems, not to profile you.

What we don’t collect

No location, no contacts, no advertising identifier, no tracking across other apps or sites, and no recordings of you. Axo plays sound and never records it. Axo opens your photo library only when you choose to add photos of pages, and gets only the photos you pick.

We use your data to:

• Build, grade and read aloud your Paths, Bites and reviews, and run the Stream.
• Sign you in, keep your progress on your account, and move it to a new phone.
• Run friends and learning together: find friends by username, show your scoreboard to friends you accepted, and deliver their notes.
• Send the emails and notifications described above.
• Apply your plan’s limits and unlock what you paid for.
• Keep Axo working, find and fix errors, and protect it from abuse.
• Answer you when you write to us, and meet legal duties such as tax and accounting rules.

We do not use your data for advertising, we do not sell it, and we do not use it to train AI models. We make decisions about you only to apply the rules of the product, such as your plan’s limits, never in a way that has legal or similar effects on you.

If you are in the European Economic Area, the United Kingdom or Switzerland, the law asks us to name a legal basis for each use. Ours are:

• Performing our contract with you: building and saving your lessons, signing you in, running your plan, running friends when you choose to use them.
• Our legitimate interests: keeping Axo secure and working, preventing abuse, improving the product from what breaks, and telling waitlist members about Axo. We weigh these against your interests and do not use them where your rights come first.
• Your consent: notifications on your phone, access to the photos you pick, and the streak email, each of which you can withdraw at any time in the app or by writing to us.
• Legal obligations: keeping the records that tax, accounting and consumer laws require.

A few companies run parts of Axo for us. Each one is bound by contract to use what it gets only to do its job for us, and each one gets only what that job needs.

Beyond these, we share personal data only if the law requires it, to protect someone’s safety or our rights, or if Axo changes hands, in which case the new owner takes on this policy and we tell you first.

Your lessons are written by Google’s Gemini models, called from our server, never from your phone. A request carries your topic, your answers and any material you added, not your name or email.

We pay for Gemini. Under Google’s terms for paid use, Google does not use what we send to train its models, and we do not use your material to train anything either.

Photos of pages go to Gemini to read the text on them. We keep that text, not the photos. When you add a link, our server opens the page to read it, so the site sees our server, not your phone. When you name a book, Axo searches the web for it through Google and builds the Path from public pages about the book, which the app lists for you.

Axo reads every lesson aloud. The text of each lesson goes to ElevenLabs, which turns it into speech. Each sentence is voiced once and the clip is shared by everyone who hears the same sentence.

A lesson is generated text. It can be wrong. A Path built from your document uses only your document and names its pages; a Path about a book is built from public pages you can open; a Path from a typed topic comes from the model’s general knowledge. Check anything that matters.

When you add your own material, our server turns it into plain text and keeps that text, so later Bites can be written from it. Your phone gets back only its title and a short excerpt.

Each document is filed under a code made from its own text, not under your name or account. Two people who add the same document share one copy. Voice clips and Stream clips are filed the same way: one clip per sentence, shared by everyone who hears it.

Because a document is not tied to your account, deleting your account does not delete it. To have a document removed, email us and attach it or paste it. We will find our copy and delete it.

Friends are opt in. Nobody can find you until you pick a username, and nobody is your friend until you both said yes. A friend sees your first name or username, your avatar, your level, rank, streak, badges, your counts and your XP today and this week. A friend never sees a Path, a Bite, a card or anything you typed.

If you learn a Path together, the friends on that Path also see how each Bite, check and the capstone went for you on that Path, where you are on its trail, and when you are inside it. Nothing from any other Path.

You can remove a friend, decline a request, or stop learning a Path together at any time in the app. Someone whose reason for learning is keeping up with a child does not see friends at all.

Your account and everything on it: until you delete your account. Push tokens: until you sign out on that phone or delete your account. Documents, voice clips and Stream clips: until we remove them; they are not linked to any account. Waitlist sign-ups: until Axo has launched and we have told you, or until you ask us to remove them, whichever comes first.

Technical logs are kept by our hosting provider for a limited time and then dropped. Resend keeps a record of each email it sends for a limited time. Our providers may keep backup copies for a limited time after something is deleted. We keep what tax and accounting law requires for as long as it requires.

In the app, open You, then the sliders at the top right for Settings, and tap Delete account. The app says what goes and asks you to confirm. Our server then deletes your sign-in and everything on your account in one step: your profile, Paths, results, Keep Sharp cards, mastery, friendships, requests, notes, invites and push tokens. If you signed in with Apple, we first tell Apple to revoke our access, as Apple requires. It can’t be undone. If the server can’t finish, nothing is deleted and the app tells you.

Deleting your account does not cancel a subscription. Apple bills it, so cancel it in your iPhone’s Settings, under your name, then Subscriptions.

What stays: the documents you added (see above), RevenueCat’s record of past purchases, emails already sent, and the records the law makes us keep.

No account? Your progress lives only on your phone. Use Start over in Settings, or delete the app.

Wherever you live, you can use Axo without an account; and with one, you can change your name, username and avatar, turn every notification off, remove friends, sign out, or delete your account, all in the app. To get a copy of your data in a portable form, correct something, or ask a question, email us. We answer within 30 days, and sooner when we can.

European Economic Area, United Kingdom and Switzerland

You have the right to access, correct, delete and receive your data, to restrict or object to how we use it, and to withdraw consent at any time without affecting what was done before. You also have the right to complain to your data protection authority. Because we are outside these regions and have no establishment in them, your local authority is the one to contact.

California

Under the California Consumer Privacy Act you have the right to know what personal information we collect, use and disclose, to delete it, to correct it, and not to be discriminated against for using these rights. This policy is our notice at collection. We do not sell personal information and we do not share it for cross-context behavioral advertising, we have not done so in the past twelve months, and we do not use or disclose sensitive personal information to infer characteristics about you. We honor requests sent through an authorized agent once we have verified the request and the agent’s authority. We recognize the Global Privacy Control signal as a request to opt out of sale or sharing, which we already do not do.

Nevada, Colorado, Connecticut, Virginia and other US states

Residents of states with consumer privacy laws have the rights to access, correct, delete and receive their data and to opt out of its sale, of targeted advertising and of profiling. We do none of those three. If we decline a request, you may appeal by replying to our answer, and we will respond within the time your state’s law allows.

Verifying a request

To protect your data, we act on a request only when it comes from the email address on the account, or when you confirm it from the app. We never ask for more than we need to confirm it is you.

Axo is for people aged 13 and over. We do not knowingly collect personal data from anyone under 13, and we do not allow accounts for them. If you are under 18, use Axo with a parent’s or guardian’s permission. If you believe a child under 13 has given us data, email us and we will delete it.

Everything between the app, our server and our providers travels encrypted. Our providers encrypt what they store. In the database, your data is locked to your account by row-level rules, so no other account can read it, and the live channel for a shared Path admits only the people on that Path. Our secret keys stay on our server, never in the app. Access to our provider consoles is limited to the people who run Axo and protected by multi-factor authentication.

No system is perfect. If a breach affects your data, we will tell you and the authorities the law requires, without undue delay.

We are in the United States, and our providers store and process data in the United States and may process it in other countries where they operate. If you use Axo from outside the United States, your data crosses borders to reach us. Where the law requires a safeguard for that, we rely on the standard contractual clauses our providers offer and on our own Data Processing Agreement with organizations.

When we change this policy, we update the date at the top of this page. For a change that matters to you, we will also tell you in the app or by email before it takes effect. The current version is always at getaxo.app/privacy.

Parcel Digital LLC, 5725 S Valley View Blvd Ste 5 PMB 879632, Las Vegas, Nevada 89118-3122, United States. For anything about your data, write to privacy@getaxo.app. We have not appointed a representative in the European Union or the United Kingdom; write to us directly.